The Nest thermostat is one of the top-selling smart thermostats you can get. And for good reason. It learns your temperature preferences and makes an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your house or gone and can change temps to help you save even more.
The Nest can be used with a full range of 24-volt heating and cooling systems, but it’s always a smart idea to use the Nest thermostat compatibility checker before getting one. Don’t forget to contact your energy supplier for valuable rebates, since you may be able to get a Nest for free or close to it.
Once you’ve checked it’s compatible, you can either wire it yourself or contact a HVAC professional like Brookwood Inc. If you’re putting it in on your own, you’ll spot a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a problem since the thermostat can get adequate power from other heating and cooling wires.
In some cases, your heating and cooling system may have to have that C-wire. And here’s why.
Why Your Nest Keeps Losing Power and Other Malfunctions
The Google Nest Thermostat is a step up from aging programmable thermostats that use a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and operate your heating and cooling system.
8 Common Nest Thermostat Problems
If it can’t get ample power, Nest says you might have some of these problems:
- Short battery life.
- Thermostat motion sensing won’t work.
- Your thermostat occasionally disconnects from Wi-Fi.
- Your system suddenly turns on or off, or won’t stop running.
- Your system is producing strange noises, including chattering, stuttering, clicking or thumping.
- Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
- There is a delay message on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
- The system fan is continuously working, won’t run or turns off and on rapidly in a short period of time.
You might believe something is up with your heating and cooling system, but if you just started using the Nest, it’s best to start with your thermostat first. This is especially pertinent if the weather is moderate, and you haven’t been running your heat or air conditioning frequently.
Our Specialists Can Resolve Nest Thermostat Problems
If you’ve attempted Nest thermostat troubleshooting without help but can’t repair the issue, a smart thermostat specialist such as one from Brookwood Inc can provide support. We can diagnose the malfunction and install a C-wire, if necessary.
Smart thermostats including the Nest are made to make your life easier, through automatic energy-efficient programming and the opportunity to keep an eye on temps while you’re on the go. It’s an annoying experience when yours won’t run like it should, but our heating and cooling experts at Brookwood Inc can take care of the problem quickly.
If you’re experiencing atypical heating and cooling behavior with your new Nest, reach out to us at to book your appointment right away.