The Nest thermostat is one of the best-selling smart thermostats on the market today. And for good reason. It learns your temperature preferences and develops an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your home or gone and can raise and lower settings to help you save even more.

The Nest can be used with a wide range of 24-volt heating and cooling systems, but it’s always a smart idea to check the Nest thermostat compatibility checker before installing one. Don’t forget to check with your energy company for valuable rebates, because you could be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either hook it up without help or contact a HVAC pro like Brookwood Inc. If you’re putting it in yourself, you’ll spot a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t a setback since the thermostat can get ample power from other heating and cooling wires.

Sometimes, your heating and cooling system might have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is a step up from aging programmable thermostats that rely on a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t receive adequate juice, Nest says you might encounter some of these problems:

  1. Bad battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t shut off.
  5. Your system is creating strange noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously working, won’t run or turns off and on repeatedly in a short period of time.

You may worry something is wrong with your heating and cooling system, but if you just started using the Nest, we recommend you check your thermostat first. This is especially pertinent if the weather is temperate, and you haven’t been using your heat or air conditioning much.

Our Specialists Can Fix Nest Thermostat Issues

If you’ve tried Nest thermostat troubleshooting by yourself but can’t fix the issue, a smart thermostat pro like one from Brookwood Inc can support you. We can identify the problem and install a C-wire, if necessary.

Smart thermostats including the Nest are created to make your life easier, by automatic energy-efficient programming and the opportunity to check temps while you’re away from home. It’s a frustrating experience when yours won’t operate correctly, but our heating and cooling pros at Brookwood Inc can resolve the issue quickly.

If you’re going through weird heating and cooling behavior with your new Nest, reach out to us at 641-316-9803 to request your appointment today.